San Diego, California

This top-of-the-line Multi-function printer stopped printing after only one year, and very light home use, perhaps only 200 pages!It had used about 5 sets of cartridges (at about $75 for a set), and was in perfect condition.

Since I have eight years of electronic education, and repair experience, I attempted to disassemble it to manually clean the print-head and clean the nozzles. The case was designed as a one-way snapfit case, making service impossible. You have to break the connections to get access to anything inside. I continued to find other planned obsolescent designs, in that things would break, just getting access to the printer's guts, making this an unreliable ripoff.

I am posting photos of the connectors and the printer on several websites and will be returning my printer to Brother, holding the designers accountable. This shoud have lasted 5 years, and definitely thousands and thousands of prints.

Companies, and their designers need to be held accountable for making products that cannot be serviced; do not perform past abysmal performance; and keep filling up our landfills, and emptying our pockets.Where do these designers live, and why are we not filing class-action suits against thousands of them, to stop the cheap production of cheap products?

Review about: Brother Printer.

Had an Experience with Brother?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Gearbest o melhor site para compras online Gearbest "estou muito satisfeito com a loja, pois j fiz varias comprar e nunca tive nenhum problema, eles do todo o suporte necessrio para fazer uma compra segura com o melhor..." Read more Gearbest - Worst people on earth!!! plz ppl don't buy from gear best! they are cheats!!!! Gearbest "i do it again and again just by seeing the prices. but out of the last 10 orders that have made 8 of them they cancelled for all the absurd..." Read more Gearbest take my money and not Giving me refund or product Gearbest "I ordered one quadcopter from gearbest on 23 may 2017 then automatically it selected on ship via unregistered mail and then i didnt able to see that i want to..." Read more Gearbest - It's only been a week and I feel robbed Gearbest "I placed an order for a mobile phone (Doogee Y6 Max 3D) after a really ok first time China phone buying experience with The worst thing they did was..." Read more SquareTrade Warranty is running a scam in ebay Squaretrade Warranty "I purchased warranty for 2 years through ebay on a cell phone purchase that was never completed. I tried several time to reach them and they say they cannot locate..." Read more Johnson And Johnson - Flimsy Boxes Johnson And Johnson "Flexible fabric Band-Aids are great, but the boxes they're in are flimsy, bend in, crush easily, and lids don't seal tightly enough to prevent Band-Aids from falling out. Have you..." Read more Shasta Pools - Not s good start Shasta Pools "My husband and I purchased a home to be built at Sun City Festival buckets Arizona. Our sales person recommended Shasta Pools. Shasta Pool helped us design and planning of..." Read more Sonic - NASTY EMPLOYEE SQUATTER HOARDER Sonic "I SHOWED the manager proof of the employee squatting in a shed infested with fleas roaches sleeps on a mattress on the floor amongst cat *** and urine digs holes..." Read more