Brother Phone Numbers and Emails

Toll-Free Number:

  • (877) 276-8437
Send Message

Customer Service:

  • (877) 552-6255
    Toll Free Shipping Information


  • (855) 996-0289

Brother Emails:

Privacy Inquiries
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Contact Information

Brother Website:

Brother Help Center:

Corporate Office Address:

Brother International Corporation
200 Crossing Blvd
Bridgewater, New Jersey 08807
United States

Other Info (opening hours):

Other Locations:

9350 Waxie Way,

Suite 100,

San Diego, California 92123

11030 Circle Point Road,

Suite 100,

Westminster, Colorado 80020

7777 North Brother Boulevard,

Bartlett, Tennessee 38133


Monday - Friday: 9:00am - 6:00pm Eastern Standard Time

Brother Customer Service Reviews

1.9 / 5
Robert S Beh
Printer error says not available

Thanks to pissed consumer I was able to get a contact number for Brother USA. Verno in tech support resolved my issue quickly and actually went to the Brother...

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Cheryll Lok
Bo service good

Peintr not working no contest printing no good service last 2day nocustomer care support last 2day no reposance

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Summary of Brother Customer Service Calls

07:31 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Brother?

Product/ Service Question:

  • “Printer not working”
  • “My printer is not working very well”
  • “Need paperwork for machine we were gifts by friend”

Request for Information Question:

  • “Question about a discontinue brother pacesetter ult2003d”
  • “Can I get it to work?”
  • “Can't figure out how to find thread count”

Return/ Replace Question:

  • “Can't get my replacement toner to print”
  • “Brother 7500d printer showing error replace toner again and again”
  • “Replace installation cd rom”

Account Question:

  • “Had to install new password, and needed help connecting.”
  • “Printer is asking for password????”
  • “Account creation wont accept my email address”

Shipping and Delivery Question:

  • “Cannot get the paper tray out”
  • “Did not receive product”
  • “Where is the PIN number”

Staff Question:

  • “Brother sweing machine service purpose”
  • “Need service”
  • “Printer service required”

Activation/ Cancellation Question:

  • “Can't print after "cancelling a print order”
  • “Won't cancel print job”
  • “Cancel a fax”

Payments and Charges Question:

  • “Taking unauthorized money from my account”
  • “Charged but no email confirmation”
  • “Billing question”

Website/ Application Question:

  • “Is the Brother sewing machine CE1125PRW discontinued? When will Walmart have this machine available to order online. Can i purchase through you? If so, what is the price?”
  • “Wireless application on my embroidery machine does not work with my Mac”
  • “Website”

Cards Question:

  • “Need to find PIN number”
  • “Wps pin number”
  • “Waiting for new credit card to renew ink”

Refund Question:

  • “Credit of Refund & shipping credit because broken product”
  • “Refund”

Employment Question:

  • “When I scan the orientation goes to the right”
  • “W2”

Other Question:

  • “Trying to install printer on my new laptop”
  • “New all in one”
  • “Paper jam”



Brother International Corporation is one of the premier providers of products for the home, home office and office. The U.S. corporate office is located at
100 Somerset Corporate Blvd.
Bridgewater, NJ 08807-0911. The company was established on April 21, 1954 and markets many industrial products, home appliances, and business products manufactured by its parent company, Brother Industries, Ltd., of Nagoya, Japan. These products include an award-winning line of Multi-Function Center® and printers. Brother also provides the number one line of facsimile machines in the U.S. and is the leader in electronic labeling, with its full line of P-touch® Electronic Labeling Systems. The customer service of the company is available at 1-908-704-1700 or 1-908-704-8235.

Brother reviews and complaints

Brother is ranked 124 out of 882 in Gadgets and Accessories category

Area Served

USA, Worldwide, Canada, Australia

Payment Methods


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