Brother Phone Numbers and Emails

Toll-Free Number:

  • (877) 276-8437

Customer Service:

  • (800) 284-4329
    International
  • (877) 276-8437
  • (877) 552-6255

Brother Emails:

Accessibility
General Info
Legal
Privacy Inquiries

Issues fixed by Brother

Issue

Just purchase lb5000m sewing and embroidery machine and promo codes arent working

Resolution

«Company fixed the issue and I have been provided with product replacement. Once i finally got through the lady had to speak to the higher ups and after mulitple attempts on her end to make the codes work the higher ups gave her the okay to put the packs directly into my brother account..»

by Frederica Rob

Brother Contact Information

Brother Website:

Brother Online Chat:

Corporate Office Address:

Brother International Corporation
200 Crossing Blvd.
Bridgewater, New Jersey 08807
United States

Other Info (opening hours):

Locations:

San Diego

9350 Waxie Way,

Suite 100,

San Diego, California 92123

Westminster

11030 Circle Point Road,

Suite 100,

Westminster, Colorado 80020

Bartlett

7777 North Brother Boulevard,

Bartlett, Tennessee 38133

Lake Forest

25531 Commercentre Drive,

Suite 200,

Lake Forest, California 92630

Fax:

+1 (800) 947 1445
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Brother Rating Based on 177 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Website
Value for money

Rating stats

Rating trend

Summary of Brother Customer Service Calls

2.8K TOTAL
CALLS
08:22 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Brother Customer Service?

Product/ Service Question:

  • “Fax machine stopped working”
  • “Brother mfc l9570 wont work”
  • “Connect to comp”

Request for Information Question:

  • “Need help with ink installation”
  • “Product questions”
  • “Printer question”

Return/ Replace Question:

  • “Return”
  • “Issues with replaced printer”
  • “Lost embroidery arm for se 1900 while moving want to replace it”

Shipping and Delivery Question:

  • “Cannot recieve fax”
  • “I haven't got recipt for my order”
  • “Printing mixed paper sizes”

Account Question:

  • “Password reset question”
  • “New printer blocked old printer”
  • “Log in”

Payments and Charges Question:

  • “Double charged”
  • “Overcharged account”
  • “Just purchase lb5000m sewing and embroidery machine and promo codes arent working”

Activation/ Cancellation Question:

  • “Activate”
  • “I am trying to activate a premium collection for calligraphy on scan and cut keep saying I had the wrong activation code.”
  • “Cancel orsee”

Staff Question:

  • “Need service”
  • “After sales service”

Website/ Application Question:

  • “Cant access support in the website”
  • “Trouble Trying to place an order online fir sewing machine”

Refund Question:

  • “Refund”

Other Question:

  • “Trouble setting up printer to computer”
  • “Problem with my new printer”
  • “Toner”

About

Top Brother Services

Customer Care

Top Brother Products

Printer, Mfc-L2710Dw Printer, Mfc-9130Cw Printer

Brother Pros and Cons

Pros: Cost, Seems to be a good printer, Looks nice, Usually perfoms well, Decent printer when it works

Cons: Customer service, Terrible support, Very bad expereince, What customer service, Poor printer quality

Summary

Brother International Corporation is one of the premier providers of products for the home, home office and office. The U.S. corporate office is located at
100 Somerset Corporate Blvd.
Bridgewater, NJ 08807-0911. The company was established on April 21, 1954 and markets many industrial products, home appliances, and business products manufactured by its parent company, Brother Industries, Ltd., of Nagoya, Japan. These products include an award-winning line of Multi-Function Center® and printers. Brother also provides the number one line of facsimile machines in the U.S. and is the leader in electronic labeling, with its full line of P-touch® Electronic Labeling Systems. The customer service of the company is available at 1-908-704-1700 or 1-908-704-8235.

Brother reviews and complaints

Brother is ranked 129 out of 841 in Gadgets and Accessories category

Area Served

USA, Worldwide, Canada

Payment Methods

PayPal

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