Latest review first
This is a brand new printer that I bought through Amazon. It jams constantly, now won't even print one sheet, Before it permanently began jamming, very 3-4 pages, even with the cord attached to my computer, hangs so that I have to start over. It now won't feed any...Read more
Brother - Was very helpful
I needed to hook up to new wi fi .
Brother - Not reliable printer
Bought this Brother mfc 3720 printer at about 4yrs ago about $500. Low usage However, power since to have intermittent problem & Sent for repair. Told me many parts to change. Maybe cost around $300++ & claimed after change this part, maybe other parts down. So Not worth to repair. Then their staff claimed that if Want to take back the printer, I need to pay them labour cost, otherwise it is better for them to dispose for me?????
I have recently purchased a scanncut m900. The 2 mats I received with this machine. The adhesive on this mats where off after only using it a few times. I phoned in and was advised to clean it with baby wipes after every use. I bought a new mat and only used it 3 times...Read more
Broken after 15 days brother printer
Purchased brother mfc L2710DW broken after 15 days. Unable to print 0B. Not printing, faxing or copying. Brought back to bestbuy but return policy 14 days only. Brought it to Brother service center, parts take more than 2 weeks. Call support but blamed for bringing it to brother repair. The want talk over phone first. No solution offered Too much hassle for about 2 weeks printer. Bad customer service, bad product.
I have purchased two MFC-L2740DW printers for my offices. I was excited with the new size of the printer which makes it easier for me to move since I am a small person. What is disappointing is that the ink cartridges are half the price of the older model brother...Read more
I didn't like
- It now cost more to use it and the noises are undesirable
I purchased a MFC-9130CW Brother printer less than 7 months ago. Within 4 months it was leaking yellow toner all over the place. I tried to clean it. Still it would not print correctly. Earlier today I got tired of cleaning it so I called Staples. They let me know that...Read more
I didn't like
- Fact that they will not stand behind their products
I have a Brother printer model mfcj475dw. I have had it for 5 years, but really do not use it heavily. I have had to call many times about this printer to get it to work. Today I called to get the printer to print in color. In the cleaning process, (Which I had to go...Read more
You’d think a huge corporation like Brother would have somewhat decent customer service! I purchased a ql-1100 a few days ago. I’ve spent 3 hours trying to hook it up without any luck. I called customer service to see if they could walk me through it - no Lucy there...Read more
- Looks nice
I didn't like
- Fact i can not use it without spending 70 for software
Brother in Bartlett, Tennessee - Need to buy new computer or repaire the computer
I bought MFC-L2710DW. my computer was connected to the internect and ready to install brother drivers and utilities. I chose to use wifi to set up. Then suddenly my internet connection got lost. I tried the set up router and tried my phone as internect hot spot. My computer lost the DHCP enanling. Brother says go to computer manufacturer and fix the computer. They should just stick to wired printer if they dont know how to develop wifi.
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